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Handling Negative Customer Behavior

Game stores are a whole different kind of ball game when it comes to retail stores. Local game stores often double as a place for their customers and other players of the community to hang out. As...

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Dealing With Angry Customers - Video

As a local game store owner, you have had to deal with angry customers at one point or another. These situations can be frustrating and confusing to navigate. Customers can often get upset about...

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Dealing with Angry Customers

Angry customers are something that every store owner has to face. Most of the time, customers are upset about the price of one of your products, or that you are sold out of or do not carry a...

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How to Sort and Display Cards in Your Store - Video

The way that you sort and display cards in your store directly affects the experience customers have while in your store. There are some things that game store owners can do to provide a better...

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How to Sort and Display Cards in Your Store

The way that you display your cards in your store can directly influence the experience the customer has. Every store owner should strive to make sure every customer has a pleasant experience, so...

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Listing Inventory Online Versus In Store - Video

There are many challenges store owners in the trading card game industry face. One of the most common is managing inventory. With prices always changing and new products always coming out, it makes...

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How Much Inventory to List Online Versus In Store

The decision of how much inventory to list online versus in store is one of the most important decisions for game store owners and their success. The amount can vary between each store and what...

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How to Get Email Addresses From Your Customers - Video

One of the top ways to market to customers today is with email marketing. Email marketing allows store owners to communicate with their customer base about upcoming deals, in-store events, and any...

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The First Step to Get Started With Email Marketing

There are few things more important for your marketing than getting emails from customers. Email marketing is a direct line to them, right into their inbox with whatever they need to know about...

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What Events Are Best for Your Customer Base? - Video

Many game store owners are beginning to plan their in-store events as the world continues to open up. In-store events are a great chance for store owners to drive existing and new customers to...

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