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Josh Flickner is a man on a journey. A father of seven as well as an entrepreneur with interests both in the gaming world and beyond it, he has a unique drive and ambition to build a hobby...

Key Performance Indicators (KPI’s) are what help game store owners track various aspects of their business. From things like identifying trends that are occurring, to helping find and solve...

Every game store owner has different KPIs to keep track of depending on the size of their store, their inventory, and the location of their store. We have put together the four most...

When it comes to limited edition products, buy-a-box promos, and other promotional products, it can be challenging as a store owner trying to fairly distribute them to your customer base. Since...

Distributing buy-a-box promotions, limited edition products, and other promotions to your customers can be challenging. Store owners want to be able to distribute them to as many customers as...

Game stores are a whole different kind of ball game when it comes to retail stores. Local game stores often double as a place for their customers and other players of the community to hang out. As...

As a local game store owner, you have had to deal with angry customers at one point or another. These situations can be frustrating and confusing to navigate. Customers can often get upset about...

Angry customers are something that every store owner has to face. Most of the time, customers are upset about the price of one of your products, or that you are sold out of or do not carry a...

The way that you sort and display cards in your store directly affects the experience customers have while in your store. There are some things that game store owners can do to provide a better...

The way that you display your cards in your store can directly influence the experience the customer has. Every store owner should strive to make sure every customer has a pleasant experience, so...